Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
Absolutely amazing from start to finish at the most difficult time for our family. Maxine is an absolute credit to the company and nothing was too much trouble.
Great service from start to finish
Sarah is absolutely brilliant. She explained everything,made sure i knew exactly what i was signing and promised to ring again in a fortnight to make sure ive received all documentation. Highly recommend.
Everyone at Distinct Cremations has been professional, courteous, and, most of all, understanding. They carried out our wishes exactly as we wanted when my wife died suddenly and kept in touch throughout. I have now arranged my own funeral, and the consideration and respect have been excellent.
I bought plans for myself and my husband three years ago. The company was very professional, helpful and efficient in setting these up. Sadly, my husband died in October. Distinct Cremations have been wonderful. I have dealt with the same person, Kerry, throughout and she has been so kind and caring. She informed me of all the legal processes and then ensured I got exactly the funeral I wanted for my husband. She has been so thoughtful, considerate and professional. I was nervous initially going down the route of a direct cremation as my other relatives have had more traditional funerals. But I needn’t have worried. As soon as I spoke to Kerry I felt reassured. This was perfect for our requirements and just my son and I are going to scatter his ashes later in a small private celebration of his life. I highly recommend Distinct if you are looking for a direct, no fuss, cremation. I believe they’re the best in the business.
The person I spoke to was kind and considerate, she answered my questions clearly and appropriately, the follow-up phone calls were also conducted with care, friendliness and understanding, I am so pleased I chose this service.