direct cremation reviews

We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.

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Direct cremation reviews

Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.

Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.

Godfrey Peter Tucker, on Feefo 27 Feb 2025

The telephone service personnel were very friendly and helpful, not at all pushy. Would recommend the service, as every thing went to plan.

Anonymous, on Feefo 24 Feb 2025

the staff were very helpfull

Anonymous, on Feefo 21 Feb 2025

This was difficult for us a family with dad wanting the unattended funeral plan however the service from Grace was exceptional. She kept us informed throughout the process and was very professional and empathetic. I would definitely recommend this company to look after your loved one who has passed over the rainbow bridge.

Eileen Matthews, on Trustpilot 21 Feb 2025

Their customer service staff are excellent. I had a dedicated member of staff, Sarah Miller, who went over and beyond to reassure me. Everything was carried out with incredible efficiency and support. I had a bad experience with another direct cremation undertakers and appreciate so much the faultless care and support Distinct Cremation gave me.

Virginia O'reilly, on Trustpilot 21 Feb 2025

The services both Christopher and I received was outstanding from the time we made the call when my aunt passed away. Throughout the time and to the point when my aunt came home even thre driver was so sincere. Thank you.

S&J, on Google 20 Feb 2025

We cannot praise this company enough. We were liaising with Steven, he was professional, kind and totally empathised with us. He contacted us on a few occasions before the cremation to check everything was ok but more importantly were we ok. The cremation went very well, it was simple but very tasteful and everything went as planned. The lady in charge of our cremation was again very professional, kind and caring. We wholeheartedly recommend this company. Thank you all.