We offer the highest levels of funeral support but don't take our word for it. Read our direct cremation reviews to find out why we're one of the most trusted direct cremation companies in the UK.
Customer experience is our number one priority at Distinct Cremations and we strive every day to create the best service possible for the families who come to us on a daily basis.
Below are the funeral plan and direct cremation reviews we've received from customers via the independent third party customer review websites Feefo, Trustpilot and Google.
From my first interaction requesting a guide to my conversation with Sophie, I cannot fault the service I've received. All my questions have been answered in a way that I can understand what I am being offered and what I have asked for. All processes and procedures have been explained and I have been given ample time to research other possible companies and I haven't felt pressurised or been given the 'hard sale'. On the service i have received so far I would highly recommend them to family and friends
I engaged with distinct cremations due to an unexpected death of a close family member. With no plan to follow and a feeling of shock, i was lucky to have my first enquiry answered by Maxine. Fully empathetic whilst engaging, Maxine took me through the options with no hard sale or pressure to make a decision. Upon making the decision on the type of service, a celebrant was put in touch with me. Maxine helped me with the order of service images giving valid feedback to ensure I was happy with the final product. Jade the selected celebrant did a fantastic job of delivering my eulogy with compassion and kindness. Outside of anyone's control was the poor sound system of the crematorium; but this is not a reflection on Distinct Cremations. The service went according to plan; even the weather was kind. I would highly recommend this company to help you with what is probably one of the hardest events you ever need to plan. And to Maxine who took me through the whole process, i thank you from the bottom of my heart.
Great experience. Really lovely team and very compassionate. Would recommend their service to anyone
I was very pleased with the service I received. My purchase was made over a few short phone calls, including checking that I have understood everything, and if I wish to include anything further. I found the lady was friendly, helpful and charming. I am very pleased with my choice.
I heard of you through a close friend and from the first phone call i felt at ease and the lady I spoke to run me through the funeral plan thoroughly and made it all really easy to follow.So it is the best cremation plan for me
Sharon took my call and was so helpful. She explained everything clearly and the process was efficient and Sharon was very friendly and patient with me.
Distinct Cremations office: Oak Tree Court, Brookfield Drive, Cannock, WS11 0JN
‘Distinct Cremations’ is a trading style of Distinct Funeral Plans Limited (DPFL) and Distinct Cremations Limited (DCL). DFPL is authorised and regulated by the Financial Conduct Authority. Financial Services Register No. 965289. DCL provides ‘at need’ funeral and cremation services and is not authorised or regulated by the Financial Conduct Authority.
Both companies are registered in England. DFPL No. 13366327 and DCL No. 13366310. Registered office: Head Office Westerleigh Crematorium, Westerleigh Road, Westerleigh, Bristol, BS37 8QP. Part of the Westerleigh Group.
