Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

For some, the lower cost of an unattended funeral makes it a more affordable or attractive option. Others simply prefer to have a more low-key send off. Or for people who don't want to follow traditions, an unattended cremation gives families the freedom to hold a personal and unique celebration of life event. See our celebration of life ideas for inspiration around locations, themes, dress codes and more.

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,899 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews
Anonymous, on Feefo 14 Oct 2025
Excellent service throughout.
Beverley Millington, on Google 3 Oct 2025
I have recently bought Cremation Plans from Distinct and can thoroughly and completely recommend the company to anyone considering purchasing a plan. From receiving my information pack to receiving my plan certificates I was given all the information I needed by fully knowledgeable & friendly staff. Nothing was too much trouble and all my questions were answered. With our plans now in place, we can forget about that which will inevitably happen at some point in the future & just get on with the joy of living. Thank you so much Distinct.
Anonymous, on Trustpilot 24 Sep 2025
Very easy and reassuring process. The staff were very helpful and answered all my questions immediately. All the documents arrived by email and are all self explanatory. Took the discounted 12 month pay off plan. Arranging a cremation plan for the future and for the peace of mind for my wife and I. I feel we are in very professional hands
Linda Arthur, on Google 24 Sep 2025
My partner Andy had paid for a unattended funeral plan. When Andy passed I contacted the company to start the proceedings. The service was absolutely amazing and I couldn't fault it. Maxine phoned me and made everything easy at a difficult time. I would highly recommend booking with Distinct Cremations. I am now considering booking mine.
Anonymous, on Trustpilot 18 Sep 2025
Maxine was kind and empathetic as well as knowledgeable. She made the whole process easy and calm.
Tracy Jordan, on Google 18 Sep 2025
Explains well and was given a full knowledge of how it works
Anonymous, on Feefo 16 Sep 2025
We were treated with respect and consideration though the darkest of times. I honestly could not recommend Distinct Cremations any more highly. A truly respectful and dedicated team.
Anonymous, on Feefo 15 Sep 2025
The service was very personal and thoughtful and the telephone conversations are on a first name basis if this is what you prefer.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews