Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

For some, the lower cost of an unattended funeral makes it a more affordable or attractive option. Others simply prefer to have a more low-key send off. Or for people who don't want to follow traditions, an unattended cremation gives families the freedom to hold a personal and unique celebration of life event. See our celebration of life ideas for inspiration around locations, themes, dress codes and more.

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,999 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Paula Dunn, on Feefo 15 May 2026
Distinct cremations was a very respectful company. I had a Lady called Alison taking care of me , Alice went through every step of the cremation details from beginning to end , she was wonderful thank you very much Alice. I even got a call today from Alice today the day after my partners ashes were brought back to me to see how I was. I would recommend Distinct Cremations to anybody. Thank you .
Anonymous, on Feefo 29 Apr 2026
Easy to purchase and excellent follow up
April Louise Wrigley, on Feefo 25 Apr 2026
From start to finish I was shown curtesy, care , compassion and the utmost respect for my relative . I was kept informed every step of the way and I knew my relative was in very good hands . Everything was dealt with in a professional way , from the original booking right to the lovely follow up call afterwards . I have already recommended Distinct Cremations to several people as I was so impressed with the level of service . Thankyou for making the whole process so special and stress free .
Anonymous, on Feefo 24 Apr 2026
We recently used Distinct Cremation when my much loved dear Wife/Mother/Grandmother and Great grandmother passed away , One phone call to them is all that was needed, They then looked after every thing that need's to be done at a very stressful time for the family, They were 100% Professional.
Keith Riley, on Feefo 1 Apr 2026
Happy with product and price/cost. Would have put 5 stars but like insurance only as good as the final outcome. No pressure selling clear product description.
Pauline Loosemore, on Feefo 30 Mar 2026
Excellent service was helped through every step and spoke to the same person every time would definitely recommend distinct cremations to anyone it made a difficult time so much easier
Anonymous, on Feefo 28 Mar 2026
very good service with added touch of music
Dorothy Jones, on Feefo 27 Mar 2026
Thank you Sarah Miller and the team for all the kindness, support and over and above the care you gave to me at this very difficult time. I couldn’t have made it through without the help and caring attitude of you and your team and I will always be grateful to you all. I would recommend that to use Distinct will ensure that a very upsetting time is treated with respect, understanding and empathy. Thank you again, you are a great team. Dorothy Jones.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews