Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

For some, the lower cost of an unattended funeral makes it a more affordable or attractive option. Others simply prefer to have a more low-key send off. Or for people who don't want to follow traditions, an unattended cremation gives families the freedom to hold a personal and unique celebration of life event. See our celebration of life ideas for inspiration around locations, themes, dress codes and more.

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,899 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 15 Sep 2025
I cannot thank you enough for the care you took of my dad and the consideration you gave to our family. My dad passed suddenly and you helped us through the most difficult of times liaising with the various different agencies. We are so incredibly grateful. Dad was given dignity and we were treated with respect and compassion. Thank you so much.
Anonymous, on Feefo 14 Sep 2025
Excellent service, very professional and understanding. Explained everything and advised on the best options for my family. Would recommend. We chose a basic cremation as my husband wasnt religious and it was very respectful.
Claire Church, on Feefo 5 Sep 2025
The team at Distinct Cremations were incredible during such a difficult time for me. Grace looked after me through the whole process with expert knowledge, guidance and comforting support. She provided me with a celebrant who helped me with organising the service and he too looked after me with such kindness and compassion, giving me the confidence to help arrange a service that gave my husband a dignified send off full of warmth and love. I can't praise Distinct Cremations enough. And even after the funeral, Grace is still ringing me to make sure I'm ok
Anonymous, on Feefo 3 Sep 2025
All I asked for was done and completed by Nathan I have received all the necessary documents.
Tracy MacDonald, on Feefo 1 Sep 2025
The service we received from the beginning of this journey for our family, to receiving our dad's ashes was nothing but exemplary. Dad wanted a direct cremation with no fuss, just a celebration of life with his fanily. I couldn't recommend them enough.
M. Burley, on Trustpilot 29 Aug 2025
Very pleased to recommend this company. A difficult subject was made much easier to organise with the help of a very caring lady via a phone call. Within 30 minutes everything was arranged for my husband and I and the funeral plans arrived in the post a few days later. A follow up call a week later was also welcome , just to check all was correct in the plan.
Patricia Mckenna, on Trustpilot 29 Aug 2025
Excellent customer service. A couple of weeks ago I arranged mine and my husband's cremations with Distinct Cremations. It was a very easy process to do. A young lady called Leah, led my through the process with reasssurance, kindness and professionalism. All of my questions were answered fully, everything explained in detail and all of my requests were met. 10 days later I received a phone call to make sure the paper work had arrived, that everything was correct and to check if I had any further questions. Exemplary customer service. I would not hesitate to recommend Distinct Cremations to anyone wanting to plan their funerals at a very reasonable cost.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews