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Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse advice by topic' then click Submit and you'll only be shown the FAQs from this section.

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Frequently asked questions - page 1

At Distinct Cremations, we offer the best direct cremation funeral plan on the market for the best price. There is no cancellation fee, and no additional extras for doctor's fee, removal of artificial mechanisms, or returning the ashes. You can see how we compare to other funeral providers in the market with our comparison table

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Ashes can be scattered free of charge in our Gardens of Remembrance. If you have chosen to have the ashes returned to you, one of our Funeral Operatives will hand-deliver the ashes to your family after the cremation has happened.

For funeral plans, you can pay half of the cost upfront as a deposit and the remaining amount over six monthly instalments.

The average cost of a funeral in the UK is now £4,056^[1]^. Our funeral plans start from as little as £1,499. You can view our full range of services and prices to learn more.

Sources

  1. SunLife (2022)

If you’ve chosen an attended cremation, you’ll be able to pick which of our crematoriums your funeral will take place at. A direct or intimate cremation will take place in your region (where possible). We recommend you let your family and friends know of your plans in advance if you’re having an attended funeral at one of our crematoria.

Distinct Cremations have applied for regulation and are currently going through the authorisation process with the FCA. On June 17th, Distinct Cremations were granted 'intending to authorise’ status by the FCA as part of our ongoing application to continue to provide funeral plans after the 29th July 2022.

You can view the FCA's statement here.

Very helpfull Sarah answered all my questions

Anonymous 15/08/22

The team dealt with this very professional and was very helpful, couldn’t ask for any more from them

Anonymous 12/08/22

Easy website to navigate, speedy service, all good.

Anonymous 12/08/22

I hate going to a funeral, you hold things together, then breakdown at the funeral So me and the wife opted for the no attendance ceremony The girl I... Read more

Anonymous 10/08/22

good service ,very helpful , easy to do .

Anonymous 08/08/22

Made telephone enquiries on 2 occasions, didn't wait long for reply on either occasion and both members of staff were very courteous and helpful and provided... Read more

Anonymous 04/08/22

My husband and I have been putting off setting up a funeral plan mainly due to cost. With Distinct Cremations you have the option to pay over 5 or 10 years.... Read more

Anonymous 03/08/22

The website is well designed and information clear. I purchased the 'intimate plan' with a single payment. The purchasing process was straightforward and... Read more

Anonymous 29/07/22

Very friendly and helpful staff, the whole process was handled very efficiently despite some alterations on my part. Could not be better.

Anonymous 27/07/22

So simple to arrange, with comprehensive information. I researched ahead of time and the company has great reviews and a great service so went them. For... Read more

Anonymous 27/07/22
Feefo independent service review 5 star