Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 5

Yes - you can take out a funeral plan on behalf of your parents or a partner. For more information, take a look at our guide on setting up a funeral plan for a loved one or talk to a member of our team today on 01543 211997.

Arranging a funeral with Distinct Cremations is simple. Contact us any time, and we’ll guide you through the process, from collecting the deceased to completing all necessary paperwork and arranging the cremation.

A simple funeral can be either unattended or attended with the option of a 30 or 60 minute service. What makes a funeral simple is freedom from formal conventions or ceremonial extravagances, excluding unwanted pomp and ceremony.

An expensive and elaborate funeral may be right for some, but for many people, a simple personal send-off that reflects your loved one’s wishes can be the most meaningful way to say goodbye.

Call us on 01543 212000 for more information or to begin your funeral arrangements.

There can occasionally be restrictions on scattering ashes in certain locations. If you’ve got a specific location in mind, it’s best to speak to someone associated with that destination before making your decision.

A cremation is a type of funeral where the body of the deceased is burned and turned into ashes rather than buried. Learn more about cremation and see if it is right for you.

The cheapest way to be cremated in the UK is with a direct cremation which takes place without a funeral service or mourners in attendance and starts from just £1,299 with Distinct Cremations if you need a funeral today.

If you are paying for your plan in up to 12 instalments, your nominated representative will need to pay the outstanding amount due.

If you are paying over 5 or 10 years and death occurs after 12 months and your monthly instalments are up to date, no further payment will need to be made.

If you are paying over 5 or 10 years and death occurs within 12 months of the start date of your plan, your nominated representative will need to pay the difference between the amount already paid and the single payment plan price at the time you took out your plan. If death occurs within 12 months of the start date of the plan as the result of accidental death, no further payment will need to be made.

We will provide a qualified celebrant or officiant from our approved network to conduct the funeral service. The celebrant cost is included as part of our Funeral Service Plan.

If the person arranging the funeral would like a specific celebrant, we might be able to cover the cost of this too, but there may be additional fees to pay directly to the celebrant if they are not part of our network.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Cheryl, Gary and Wayne Eaton, on Feefo 26 Jun 2025
The team were incredible in guiding us through the difficulties, from the very first moment of contact, they were empathetic, understanding and patient, till the last contact ensuring we had the future support we might need. I can't recommend these guys highly enough. If you are looking for an end of life arrangement of least stress to your loved ones, then i'd always suggest Distinct Cremations. Thank you again Kerry for all your help and assistance.
Alan Harris, on Feefo 17 Jun 2025
Distinct Cremations provided a professional service for my Fathers cremation. Every discussion I had with their representative Sarah, was helpful and supportive. She clearly explained the entire process and made sure we understood all of the options at each stage. Losing someone is very painful and to have someone take care of the cremation with all of our selected options was a great comfort. I have already recommended Distinct to my family and friends who are considering this type of cremation.
Anonymous, on Feefo 16 Jun 2025
From the first contact we had with Distinct Cremations, they were compassionate, understanding and professional. Nothing was too much for them, making a difficult situation more bearable. Our contact, Grace was amazing. Would happily recommend them. Thank you
Kevin William Gallagher, on Feefo 16 Jun 2025
They were so caring and I had my doubts at first. So when my neighbour was very poorly. I discussed it with her and we agreed to go forward. So I rang them and from then I they put my mind at rest. When she passed away one phone call out of hours and everything was all it took. My neighbour was picked up in 2 hrs 30 minutes. This was around 2am. Then they helped me through every step of the way. The ashes were delivered to my door within 7 days. Everything was so dignified. I've enquired about mine when the time comes. Wish to Thank everyone for the service they gave me. The lady 79 years old involved had no children and no close family. Kind regards Kevin Gallagher
Anonymous, on Feefo 14 Jun 2025
Both my mum and dad took out these policy's, my dad passed last year and mum passed this year, distinct cremations dealt with everything professionally and with courtesy, everything my parents wanted was taken care of, the people were lovely and always on the end of the phone for anything, thankyou from the bottom of my heart for making a tought time for our family into a pleasant experience ❤️
Warwick Kevin Fisher, on Feefo 8 Jun 2025
Outstanding from start to finish..I would definitely recommend Distinct Cremations ...All communication was dealt with professionally and compassionately.
Anonymous, on Feefo 7 Jun 2025
Cannot fault the excellent service received, all the employees are lovely, professional while friendly and compassionate. Highly recommend them and especially our director Maxine for making such a sad, difficult time/task easier to deal with.
Anonymous, on Feefo 5 Jun 2025
Was a fantastic service and would definitely recommend to others. They keep you upto date with every process which was very much appreciated.
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews