Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 9

You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.

Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.

Arrange a Funeral

A no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

One of the options available for a funeral plan in [location] is a direct cremation funeral plan. Direct cremations are unattended cremations that take place without friends and family attending the service. A direct cremation funeral plan could be right for you if you dislike traditional funerals or would like your loved ones to come together and remember your life in a different way instead.

At Distinct Cremations, we care for your loved one at each step of the cremation process. We swiftly and safely transport them to our state-of-the-art mortuary and offer round-the-clock guidance to help you with the necessary forms. At the cremation, your loved one's coffin is taken through the chapel while your chosen song is played. Afterwards, we can return the ashes to you or scatter them in our garden of remembrance.

Cremation service lengths can vary depending on the type of farewell you would like. With our attended cremation services, we offer two service lengths. You can choose to have a service lasting for either 30 or 60 minutes. The time can be used to share memories of your loved one, play a piece of music in honour of the deceased, give a eulogy or simply have a moment of quiet reflection.

For an unattended cremation, there’s no service held before the cremation takes place.

Plans can be transferred upon request for those who've paid for a plan over 12 months or in one single payment. Unfortunately, we cannot transfer plans paid over 5 or 10 years to another person.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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Dan Palmer, on Feefo 25 Feb 2026
I chose the funeral plan that included all our needs while having the option to include the music and live streaming if we wanted. Sarah was able to de-stress the whole process as much as she could.She came to my rescue when i needed it most.Nothing was too much trouble and she looked after us when we were at our lowest ebb.
Anonymous, on Feefo 23 Feb 2026
The personal service I received from the outset to the end was impeccable. Everyone I dealt with was kind, caring, sympathetic and empathetic. Above and beyond. The Celebrant(bearing in mind had never met my relative) made the service feel very personal. I have nothing but high praise in the manner in which I was treated. I was in the best hands, highly recommended.
Sarah Elizabeth Cowdell, on Feefo 14 Feb 2026
From the moment Maxine answered my call to say that Mum had passed away, I felt in the best hands. Maxine was kind and understanding and had such wonderful suggestions to help make Mums passing a beautiful event. I cannot recommend the service and most especially Maxine enough
Anonymous, on Feefo 9 Feb 2026
Very professional and empathic. Communication excellent.
Anonymous, on Feefo 5 Feb 2026
Excellent service throughout. Distinct Kept me informed of the proceedings and very, Very, supportive through the whole process. I would highly recommend Distinct Cremations. Maxine is a treasure to Distinct and helped and supported Me through everything. Gary A.
Hazel Anita Jordan, on Feefo 4 Feb 2026
Planning my funeral had been on my mind for a while but I'd just felt so sad about it and scared of how I would feel actually planning it. I had a wonderful kind and caring member of your staff. Sarah Jordan has been so wonderfully sensitive and really helped with how I felt. She is warm caring and her communication skills are brilliant. She turned what i was expecting to be a quite sombre call into a really nice relaxed conversation and amazing help with respect and understanding. I think you are lucky having such lovely staff. I will be recommending your company to everyone I talk to. It's simple, no jargon. Good advice and Sarah made me feel more comfortable and she put my mind at ease. I'm just happy she is my communication through this. I can't praise her enough but planning this has been so much easier.
Anonymous, on Feefo 31 Jan 2026
A simple and relatively inexpensive option that gave us what we needed along with the option of more additions should we change our minds.
Kim Carter, on Feefo 28 Jan 2026
Totally lovely and personal service right from start to finish A special mention of Sarah who really puts you at ease and explains the whole process . Highly recommend .
4.9/5
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4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews