Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 9

You’re free to visit any of our crematoriums, within their opening hours, to view the grounds and facilities ahead of time.

Typically, it takes 1-3 hours for a body to be cremated, but that depends on what type of funeral you're having. To help you understand the process better, here's a step-by-step guide to what you can expect from a cremation.

Arrange a Funeral

A no fuss funeral, such as a direct cremation, is ideal for those who prefer simplicity and focus on the essentials. It offers a dignified farewell without the traditional ceremony and procession. It's a stress-free option that provides the flexibility to arrange a more personal send off at a later date.

Yes, you can attend a direct cremation. Though most direct cremations are unattended, with Distinct Cremations you can attend a cremation for 30 or 60 minutes depending on your choice.

You can read more on our Funeral Service page.

One of the options available for a funeral plan in [location] is a direct cremation funeral plan. Direct cremations are unattended cremations that take place without friends and family attending the service. A direct cremation funeral plan could be right for you if you dislike traditional funerals or would like your loved ones to come together and remember your life in a different way instead.

At Distinct Cremations, we care for your loved one at each step of the cremation process. We swiftly and safely transport them to our state-of-the-art mortuary and offer round-the-clock guidance to help you with the necessary forms. At the cremation, your loved one's coffin is taken through the chapel while your chosen song is played. Afterwards, we can return the ashes to you or scatter them in our garden of remembrance.

Cremation service lengths can vary depending on the type of farewell you would like. With our attended cremation services, we offer two service lengths. You can choose to have a service lasting for either 30 or 60 minutes. The time can be used to share memories of your loved one, play a piece of music in honour of the deceased, give a eulogy or simply have a moment of quiet reflection.

For an unattended cremation, there’s no service held before the cremation takes place.

Plans can be transferred upon request for those who've paid for a plan over 12 months or in one single payment. Unfortunately, we cannot transfer plans paid over 5 or 10 years to another person.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews
Anonymous, on Feefo 23 Nov 2025
Excellent service very respects caring staff from start to finish. Thank you.
Caroline Jones, on Feefo 19 Nov 2025
Arranging a cremation for oneself is not the easiest of tasks and Tracy was most patient and understanding in her dealings with me. Even though I was pretty certain which plan I wanted Tracy took the trouble to go through the details of the other options as well. I never felt under any pressure to make a decision. In fact, Tracy suggested I mull it over for a few days. I chose the Direct Cremation. This is the kind of end I had wanted for some time and the plan that Distinct Cremations is ideal for me. And, Tracy has arranged that my cremation will be at Westerleigh. This is a crematorium that I am familiar with and it is a comfort to me to know where I will end. I cannot recommend the product or the service more highly
Karen Foster, on Google 19 Nov 2025
Felt very reassured and cared for by everyone we spoke to when using this service recently. Especially Kerry who was just so understanding and respectful. Thank you for helping us through a tough time with kindness and compassion
Gregory Mako, on Google 18 Nov 2025
Maxine went above and beyond to help us with all things needed for a beautiful service. We requested some things outside of the norm and she produced everything with class and ease. I am so impressed with how she organized and reorganized the music, provided more than one box for transporting ashes along with the casket for permanent holding. There were so many gentle and supportive moments on the phone with her. She definitely really cared about us and our service. That is amazing. We felt cared for and provided for. Thank you, Maxine.
Jacqueline Vincent, on Feefo 14 Nov 2025
Amazing, very personal
Kerry Smith, on Google 10 Nov 2025
I had been thinking of planning my funeral for a while but couldn't afford it. I'd seen an advert for distinct cremations and went for it, I applied online (so easy to do) and spread the cost over 5 years. So now my family doesn't have to plan anything or find silly amounts of money. Best thing I've done in a few years. Thank you distinct cremations.
Janet Dimaline, on Google 8 Nov 2025
Our funeral arrangements were handled with professionalism and compassion by Tracy. Everything was fully explained which made the whole process of a delicate subject easy to handle. Thank you!
Elizabeth Whiteside, on Feefo 8 Nov 2025
The contact at the centre Maxine was very nice and helpful. Nothing was too much trouble. The delivery of David's ashes was in keeping with the service.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews