Frequently Asked Questions

There can occasionally be restrictions on scattering ashes in certain locations. If you’ve got a specific location in mind, it’s best to speak to someone associated with that destination before making your decision.

A cremation is a type of funeral where the body of the deceased is burned and turned into ashes rather than buried. Learn more about cremation and see if it is right for you.

The cheapest way to be cremated in the UK is with a direct cremation which takes place without a funeral service or mourners in attendance and starts from just £1,350 with Distinct Cremations if you need a funeral today.

Distinct Cremations personally return your loved one’s ashes within 14 days.

Pure Cremation also use their own team to return ashes but don’t guarantee a set time frame for the ashes to be returned so it may take longer to receive them.

If you are paying for your plan in up to 12 instalments, your nominated representative will need to pay the outstanding amount due.

If you are paying over 5 or 10 years and death occurs after 12 months and your monthly instalments are up to date, no further payment will need to be made.

If you are paying over 5 or 10 years and death occurs within 12 months of the start date of your plan, your nominated representative will need to pay the difference between the amount already paid and the single payment plan price at the time you took out your plan. If death occurs within 12 months of the start date of the plan as the result of accidental death, no further payment will need to be made.

We will provide a qualified celebrant or officiant from our approved network to conduct the funeral service. The celebrant cost is included as part of our Funeral Service Plan.

If the person arranging the funeral would like a specific celebrant, we might be able to cover the cost of this too, but there may be additional fees to pay directly to the celebrant if they are not part of our network.

A funeral plan lets you choose and pay for a funeral ahead of time. Planning your own funeral protects your family from funeral costs and ensures your wishes are known for the type of funeral you'd like. If you're going to be the one making funeral arrangements for someone else in future, you can also take out a funeral plan for them for peace of mind.

When the time comes we'll carry out every part of the process and deliver the ashes to your family at no extra cost. Our funeral plans include cremation, fees, collection, care, return of the ashes and much more. For full details of what is and is not covered with our different funeral plan options, please read our funeral plan summary and terms & conditions.

Choosing Distinct Cremations could save you money on a direct cremation funeral for a loved one who has died.

When you choose us for your funeral arrangements or future funeral plan, we also offer funeral service options that friends and family can attend which Simplicity Cremations do not.

Both providers own and operate their own crematoriums nationwide, ensuring consistent quality of care and are part of large, established funeral groups with decades of experience.

Our funeral services and the support from our dedicated funeral arrangers are ranked 5/5 on Feefo, 4.9/5 on Google and 4.8/5 on Trustpilot vs 4.8/5 for Simplicity Cremations.