Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 10

At Distinct Cremations, you can opt for a direct cremation plan without a funeral service or as an alternative low-cost option we also offer cremation plans with a service. Our funeral plans are designed to cater to your wishes and an Direct Cremation Plan is our cheapest prepaid cremation option.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

Direct cremations are simpler and more affordable than traditional funerals. Choosing not to have an attended funeral avoids the cost and fuss of a funeral procession and service. Instead, a separate memorial can be arranged at a more personal venue.

There will be no changes to your plan and you have nothing to worry about - your funeral plan with Distinct Cremations is completely safe.

If you have purchased a funeral plan with a single payment or over a period of up to 12 months, you can cancel your funeral plan within the first 30 days and receive all your money back. If you cancel after 30 days you will get most of your money back, minus a £95 cancellation fee.

If you have purchased a funeral plan over 5 or 10 years and cancel your plan within 12 months, you will get a full refund of all payments paid. If you cancel after 12 months (the moratorium period), your instalments will stop and you will not be entitled to any refund of the money you have already paid. You can read more on our T&Cs page.

The average cost of a direct cremation in the UK is £1,597 which is on average £2,688 cheaper than a traditional funeral with a service.* Direct cremation is the cheapest funeral option. At Distinct Cremations, a direct cremation costs £1,299.

* Saving of £2,688 is based on the cost of a traditional funeral at £4,285 vs direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple unattended cremation. Having a cremation without a funeral service reduces the costs and stress associated with arranging a traditional funeral.

Direct cremation allows for a separation between the cremation and how you choose to say goodbye to your loved one.

To simplify arrangements, all of the aspects of the direct cremation can be left to us. Get in touch to arrange a direct cremation with Distinct Cremations.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Christopher John Gardner, on Feefo 26 Aug 2025
From the day that Dad passed away and we contacted Distinct Cremations I cannot fault their service at a very difficult time. From the first phone call everything has been so professional and sensitively dealt with thanks to the wonderful Kerry Ludlow who has guided us through every step of the way right up to a beautiful send off at the crematorium on Friday. I cannot praise them enough, thank you so much Distinct Cremations, and for a no frills, affordable funeral you are simply the best.
David John Smith, on Feefo 23 Aug 2025
Throughout the difficult process of coming to terms with the passing of my Mum, Distinct has been there for me from the beginning to the end of the process showing compassion and empathy. I cannot fault the level of care and assistance that they provided at all times and kept in contact regularly always with a kind word. I would highly recommend Distinct to anyone.
Anonymous, on Feefo 19 Aug 2025
very helpful polite and explained everything well.
Stephen Barber, on Trustpilot 16 Aug 2025
An affordable, no-nonsense funeral plan.
Anonymous, on Feefo 16 Aug 2025
Distinct Cremations were absolutely wonderful, when my loved one passed. My loved one was treated with the utmost dignity and respect. From start to finish they communicated with me on the whole process, whilst also checking the family were OK. Sarah Miller and the rest of the team were so kind right to the end, and after my loved ones ashes were returned to us by Sophie, who showed us so much kindness, at a very sad time. Thank you all for everything you helped me and my family with.
Stephen, on Trustpilot 11 Aug 2025
After researching various companies I recently decided to sign up with Distinct Cremations for a payment plan for myself and am very satisfied with my choice. Communication and information was excellent and the staff I spoke with on more than one occasion were very polite, courteous and professional, answering all my questions. (P.S. Not to be confused with another company of a similar sounding name!)
Catherine Johnson, on Google 5 Aug 2025
Both my parents had plans with Distinct Cremations and both have now died. In both instances the service I received was considerate, prompt and made things as simple as possible. I was talked through the necessary paperwork, which involved the coroner in one instance, and was kept fully informed throughout the entire process up to and after the cremation. A plan with Distinct Cremations took away a lot of admin and decision making and I would recommend them wholeheartedly.
Michael, on Trustpilot 2 Aug 2025
Dealing with distinct cremations was simple and easy. Nathan was very helpful. Took out prepaid plan good price and quick and easy to do.
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews