Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 10

At Distinct Cremations, you can opt for a direct cremation plan without a funeral service or as an alternative low-cost option we also offer cremation plans with a service. Our funeral plans are designed to cater to your wishes and an Direct Cremation Plan is our cheapest prepaid cremation option.

An oversized coffin is for individuals who are too big for the average coffin width of 24 inches, 76 inches in length and 14 inches in depth. If the deceased is over 22 stone or 6 ft 5 or over, then an oversized coffin will be needed.

Direct cremations are simpler and more affordable than traditional funerals. Choosing not to have an attended funeral avoids the cost and fuss of a funeral procession and service. Instead, a separate memorial can be arranged at a more personal venue.

There will be no changes to your plan and you have nothing to worry about - your funeral plan with Distinct Cremations is completely safe.

If you have purchased a funeral plan with a single payment or over a period of up to 12 months, you can cancel your funeral plan within the first 30 days and receive all your money back. If you cancel after 30 days you will get most of your money back, minus a £95 cancellation fee.

If you have purchased a funeral plan over 5 or 10 years and cancel your plan within 12 months, you will get a full refund of all payments paid. If you cancel after 12 months (the moratorium period), your instalments will stop and you will not be entitled to any refund of the money you have already paid. You can read more on our T&Cs page.

The average cost of a direct cremation in the UK is £1,597 which is on average £2,688 cheaper than a traditional funeral with a service.* Direct cremation is the cheapest funeral option. At Distinct Cremations, a direct cremation costs £1,299.

* Saving of £2,688 is based on the cost of a traditional funeral at £4,285 vs direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs

When you die, your family should first notify your local registry office so they’re aware that a death has happened.

A direct cremation is a simple unattended cremation. Having a cremation without a funeral service reduces the costs and stress associated with arranging a traditional funeral.

Direct cremation allows for a separation between the cremation and how you choose to say goodbye to your loved one.

To simplify arrangements, all of the aspects of the direct cremation can be left to us. Get in touch to arrange a direct cremation with Distinct Cremations.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Warwick Kevin Fisher, on Feefo 8 Jun 2025
Outstanding from start to finish..I would definitely recommend Distinct Cremations ...All communication was dealt with professionally and compassionately.
Anonymous, on Feefo 7 Jun 2025
Cannot fault the excellent service received, all the employees are lovely, professional while friendly and compassionate. Highly recommend them and especially our director Maxine for making such a sad, difficult time/task easier to deal with.
Anonymous, on Feefo 5 Jun 2025
Was a fantastic service and would definitely recommend to others. They keep you upto date with every process which was very much appreciated.
David Hunter, on Feefo 4 Jun 2025
Everyone i spoke to we're lovely and explained everything i needed to know simply. Well pleased with the service i've recieved.
Stephen Lowry, on Feefo 31 May 2025
From the start of the process to the end I was kept informed and was updated regularly upto and as the cremation took place. I would like to thank the staff (Maxine in particular) for their help and support during this difficult time
Anonymous, on Feefo 28 May 2025
I would have given 6* if I could. Sarah Miller dealt with my Mothers funeral arrangements, she exceeded my expectations with her kindness. The whole process was carried out offering my Mother the grace and dignity she deserved. Well done.
Anonymous, on Feefo 20 May 2025
The service provided for my Dad’s unattended cremation was second to none. From informing them of his death to delivery of his ashes everything was seamless and faultless. With special thanks to Maxine for her compassion and understanding.
Iain Wooldridge, on Feefo 19 May 2025
The purchase was my brother's choice. He was determined to ensure that his passing and disposal of his remains should not be a burden on his family or friends. From my experiences, he made an excellent choice. From what I gleaned from him, the purchase was straightforward and good economics
4.9/5
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4.9/5
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4.8/5
Trustpilot logo
Read all our reviews