Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.
Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.
If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.
The coffin is burned with the body of the deceased inside the cremator.
All of the necessary services required for your cremations are in your initial costs. However, on occasion, there may be additional costs. You can read the full list of additional services for more information.
The cremation service will take place Monday to Friday. When the time comes, our compassionate team will liaise between the person arranging the funeral and the chosen crematorium to find a suitable date and time.
You can, and it can make things easier and less stressful for when the time comes. If a loved one is suffering from a life limiting ailment, the dying person may want to be involved in their own funeral arrangements. Or a funeral can be planned when you're healthy with a funeral plan. We're happy to talk through your options 24/7 on 01543 211997.
Our [location] funeral services let you arrange a funeral from your own home. You can research and choose the funeral option that suits you best on our website, then give our experienced and empathetic team a call on 01543 212000. Whilst our funerals can be arranged without needing to visit any physical premises, we have a nationwide network of 42 crematoriums so can provide flexibility in where our attended cremations are held.
Absolutely. While fuss-free funerals focus on the cremation process, you have the freedom to organise a separate, **personalised memorial service at any time, allowing you to celebrate your loved one's life in a way that's meaningful to you.
Attended cremation costs vary between direct cremation providers, but the average attended cremation cost in the UK is £3,980.* At Distinct Cremations, our prices for an affordable Funeral Service start at just £1,899.
* The average cost of cremation in 2024 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs)
Unfortunately we can’t transfer funeral plans from a different company to ourselves. However, you can simply cancel your existing funeral plan and take out a new one with us if you want to.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.
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Over 74,000 cremations a year
Westerleigh Group including Distinct Cremations carried out over 74,000 cremations in 2024.
