Frequently Asked Questions

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

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Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 11

At Distinct Cremations we offer an alternative to a traditional funeral director. Our [location] direct cremation services can be arranged entirely from the comfort of your own home. Our empathetic and respectful team can support you in arranging a direct cremation over the phone and help you fill out all necessary paperwork.

Unlike a traditional funeral, a direct cremation is simple, fuss free and low cost. As a direct cremation is an unattended funeral service your family and friends can come together at a different time in a more personal and meaningful place to share memories of your loved one and pay their respects.

A wake is a social gathering that takes place either before or after a funeral.

At Distinct Cremations, we offer cost-effective direct cremation and attended cremation services, without cutting any corners. Respectful care for your loved one is prioritised throughout. You can see how we compare to other funeral providers in the market with our comparison table.

We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

As part of the Westerleigh Group, we are one of the UK’s largest cremation service providers. We have 40 crematoriums nationwide and facilitate over 70,000 each year.

You have a choice. You can either have the ashes personally hand delivered within 14 days or scattered in the garden of rememberance at the crematorium.

We have 40 crematoria spread across England, Scotland and Wales. You can see our full list of crematoria to find your nearest one.

If you’re on certain benefits, you may be eligible to receive help from the government towards funeral costs.

At Distinct Cremations, we provide two attended cremation services that give your family and loved ones the opportunity to pay their respects. Our attended cremations accommodate either up to 8 or up to 20 attendees ensuring a dignified and cheap memorial service.

See how our attended cremations compare with other providers.

Green funerals, also known as eco-friendly or natural funerals, are gaining popularity due to their environmental benefits, cost-effectiveness, and personal connection to nature. They use biodegradable materials and take place in natural settings, conserving resources and reducing carbon footprints.

Overall, they offer a sustainable, meaningful alternative to traditional burials for those seeking to minimise their environmental impact and stay connected to nature.

I was very happy with the service I received and they are only a phone call away if I or my sons should need advice or help in any way

Anonymous 24/04/24

Excellent. Professional, sympathetic and helpful

Diana 17/04/24

This is a good company, the cremation was dealt with very smoothly without any problems. The staff were very courteous and professional throughout. Everything... Read more

Wendy H 08/04/24

They gave a superb service, they were very professional from start to finish, but also friendly and empathetic too, at what was a very difficult time... Read more

Anonymous 07/04/24

Dee was lovely and understanding and advice was easy to understand

Anonymous 06/04/24

Very kind and helpful lady. She talked me through everything that I asked her about.

Anonymous 05/04/24

easer of application

Anonymous 02/04/24

From the very first phone call I felt things were going to be handled well. Kindness compassion and helpful ness were shown throughout. I was kept informed... Read more

Anonymous 01/04/24

Respectful. Understanding. All people concerned very helpful

Colin James John Cann 29/03/24

Before speaking to Distinct Cremations I had already checked other firms offering similar services and Distinct seemed like the best option for me. I... Read more

Anonymous 29/03/24
Feefo independent service review 5 star