Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 12

A direct cremation is a simple fuss-free cremation without a funeral service. Having no mourners attend the cremation reduces the costs and stress of arranging a traditional funeral.

For many, a direct cremation allows them to separate the cremation from the celebration of the deceased’s life, allowing them a dignified opportunity to say goodbye in a way that better suits them.

At Distinct Cremations, we handle all the direct cremation arrangements including collecting your loved one, caring for them in our mortuary and carrying out the cremation itself.

Upon arranging a funeral, once you’ve agreed the type of service that you’d like, one of our Customer Service Specialists will take the payment in full, which can be made by credit or debit card.

For those planning ahead, we offer funeral plans that can be paid for upfront or in monthly instalments, allowing you to arrange and pay for your funeral in advance.

We suggest you tell a loved one that you have a plan in place, so that they know who to call when needed. Some people choose to add the details to their will, but a will is often not read until after the funeral has taken place.

Put the paperwork in a safe place with your other important documents. There’s nothing more to do.

A cremation without mourners present suits those who'd like to minimise funeral costs, avoid the confines of tradition or keep the send-off as straightforward as possible. Choose a no-fuss cremation conducted with the utmost professionalism.

Our no fuss funerals start at £1,350 for a direct cremation without mourners or a service. Attended cremations begin at £1,950 where you can choose between a 30 or 60 minute service. Prices vary based on the service options you choose.

There’s no limit on how many people can attend a wake, only as many as the organiser and venue are comfortable with.

Our Unattended Direct Cremation Plan has received the top rating of 5 stars by the experts at Fairer Finance, a leading independent reviewer of consumer finance.

The FSCS is an independent service set up by the UK government to protect consumers when a financial firm fails. For example, if Distinct Cremations were to go out of business, the FSCS will protect every person who has taken out a plan with Distinct Cremations and provide them with a choice of a replacement funeral plan from a regulated provider or cash compensation.

You can find more information on the FSCS's website.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Keith Riley, on Feefo 1 Apr 2026
Happy with product and price/cost. Would have put 5 stars but like insurance only as good as the final outcome. No pressure selling clear product description.
Pauline Loosemore, on Feefo 30 Mar 2026
Excellent service was helped through every step and spoke to the same person every time would definitely recommend distinct cremations to anyone it made a difficult time so much easier
Anonymous, on Feefo 28 Mar 2026
very good service with added touch of music
Dorothy Jones, on Feefo 27 Mar 2026
Thank you Sarah Miller and the team for all the kindness, support and over and above the care you gave to me at this very difficult time. I couldn’t have made it through without the help and caring attitude of you and your team and I will always be grateful to you all. I would recommend that to use Distinct will ensure that a very upsetting time is treated with respect, understanding and empathy. Thank you again, you are a great team. Dorothy Jones.
Christopher Paul Hammocks, on Feefo 13 Mar 2026
Very pleased with the service from Distinct Cremations, Tracy was very helpful, professional and knowledgeable. Would definitely recommend. Not tried the service yet and fingers crossed i will not have to for many years.
Linda Clarke, on Feefo 12 Mar 2026
easy to set up the service. The lady on the phone was very helpful and easy to talk to.
Anonymous, on Feefo 4 Mar 2026
Distinct Cremations were fantastic from start to finish. Kerry guided me through the process and was always available for any questions I had. She is a credit to the company. The service itself was perfect. Exactly as I planned and what my dad wanted. Distinct Cremations made a stressful and emotional time , a smooth and easy process. A great send off for my Dad at half the price of a traditional funeral.
Dan Palmer, on Feefo 25 Feb 2026
I chose the funeral plan that included all our needs while having the option to include the music and live streaming if we wanted. Sarah was able to de-stress the whole process as much as she could.She came to my rescue when i needed it most.Nothing was too much trouble and she looked after us when we were at our lowest ebb.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews