Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 12

There’s no limit on how many people can attend a wake, only as many as the organiser and venue are comfortable with.

Our Unattended Direct Cremation Plan has received the top rating of 5 stars by the experts at Fairer Finance, a leading independent reviewer of consumer finance.

The FSCS is an independent service set up by the UK government to protect consumers when a financial firm fails. For example, if Distinct Cremations were to go out of business, the FSCS will protect every person who has taken out a plan with Distinct Cremations and provide them with a choice of a replacement funeral plan from a regulated provider or cash compensation.

You can find more information on the FSCS's website.

Different people can register a death including a relative, a friend, an official from the hospital where the death occurred, the owner or staff in a care home or someone who was present at the death.

At Distinct Cremations we offer an alternative to a traditional funeral director. Our [location] direct cremation services can be arranged entirely from the comfort of your own home. Our empathetic and respectful team can support you in arranging a direct cremation over the phone and help you fill out all necessary paperwork.

Unlike a traditional funeral, a direct cremation is simple, fuss free and low cost. As a direct cremation is an unattended funeral service your family and friends can come together at a different time in a more personal and meaningful place to share memories of your loved one and pay their respects.

A wake is a social gathering that takes place either before or after a funeral.

At Distinct Cremations, we offer cost-effective direct and funeral services, without cutting any corners. Respectful care for your loved one is prioritised throughout.

We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the scattering or return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

As part of the Westerleigh Group, we are one of the UK’s largest cremation service providers. We have 41 crematoriums nationwide and facilitate over 70,000 each year.

You have a choice. You can either have the ashes personally hand delivered within 14 days or scattered in the garden of rememberance at the crematorium.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Warwick Kevin Fisher, on Feefo 8 Jun 2025
Outstanding from start to finish..I would definitely recommend Distinct Cremations ...All communication was dealt with professionally and compassionately.
Anonymous, on Feefo 7 Jun 2025
Cannot fault the excellent service received, all the employees are lovely, professional while friendly and compassionate. Highly recommend them and especially our director Maxine for making such a sad, difficult time/task easier to deal with.
Anonymous, on Feefo 5 Jun 2025
Was a fantastic service and would definitely recommend to others. They keep you upto date with every process which was very much appreciated.
David Hunter, on Feefo 4 Jun 2025
Everyone i spoke to we're lovely and explained everything i needed to know simply. Well pleased with the service i've recieved.
Stephen Lowry, on Feefo 31 May 2025
From the start of the process to the end I was kept informed and was updated regularly upto and as the cremation took place. I would like to thank the staff (Maxine in particular) for their help and support during this difficult time
Anonymous, on Feefo 28 May 2025
I would have given 6* if I could. Sarah Miller dealt with my Mothers funeral arrangements, she exceeded my expectations with her kindness. The whole process was carried out offering my Mother the grace and dignity she deserved. Well done.
Anonymous, on Feefo 20 May 2025
The service provided for my Dad’s unattended cremation was second to none. From informing them of his death to delivery of his ashes everything was seamless and faultless. With special thanks to Maxine for her compassion and understanding.
Iain Wooldridge, on Feefo 19 May 2025
The purchase was my brother's choice. He was determined to ensure that his passing and disposal of his remains should not be a burden on his family or friends. From my experiences, he made an excellent choice. From what I gleaned from him, the purchase was straightforward and good economics
4.9/5
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4.9/5
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4.8/5
Trustpilot logo
Read all our reviews