Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 1

At Distinct Cremations, we offer both direct and Funeral Service plans delivered with dignity and care.

Our funeral plans include every aspect of the cremation arrangements so when the time comes there will be nothing more for your family to pay. We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

Yes – many wakes are now held after the funeral has taken place, allowing people to come together to celebrate the life of the deceased.

No - We can’t send ashes overseas directly, however we can help you to make the arrangements to do so yourself.

Yes, as long you are over 18 you can take out a prepaid funeral plan for a direct cremation. A prepaid direct cremation plan is an agreement set up between you and your funeral provider. The funeral can be chosen and paid for in advance, providing a straightforward way to organise your future and ensuring a direct cremation for you when the time comes.

At Distinct Cremations, we ask no medical questions and there are no screenings. You can see more on our funeral plans page.

After confirming the death, a hospital doctor will issue a vital medical certificate detailing the cause, essential for legal procedures. Enclosed in a sealed envelope, it's addressed to the local register office of births, deaths, and marriages. You can usually retrieve this certificate from the hospital's bereavement office or the deceased's GP, along with guidance on death registration procedures.

The documents needed for a direct cremation include:

  • The medical certificate of cause of death
  • Death certificate/green form from the registry office
  • Completed cremation forms

In case of a coroner's involvement, additional forms may be required. Approval by a medical professional is needed for the cremation to proceed. For more detailed information, see our guide on the documents you need to arrange a funeral.

For some, the lower cost of an unattended funeral makes it a more affordable or attractive option. Others simply prefer to have a more low-key send off. Or for people who don't want to follow traditions, an unattended cremation gives families the freedom to hold a personal and unique celebration of life event. See our celebration of life ideas for inspiration around locations, themes, dress codes and more.

Unattended direct cremation plans are the cheapest funeral package on the market in the UK. For example, our unattended direct cremation plan starts at £1,999 with the option to pay in a single payment, over 12 months, 5 years or 10 years.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews
Dan Palmer, on Feefo 25 Feb 2026
I chose the funeral plan that included all our needs while having the option to include the music and live streaming if we wanted. Sarah was able to de-stress the whole process as much as she could.She came to my rescue when i needed it most.Nothing was too much trouble and she looked after us when we were at our lowest ebb.
Anonymous, on Feefo 23 Feb 2026
The personal service I received from the outset to the end was impeccable. Everyone I dealt with was kind, caring, sympathetic and empathetic. Above and beyond. The Celebrant(bearing in mind had never met my relative) made the service feel very personal. I have nothing but high praise in the manner in which I was treated. I was in the best hands, highly recommended.
Sarah Elizabeth Cowdell, on Feefo 14 Feb 2026
From the moment Maxine answered my call to say that Mum had passed away, I felt in the best hands. Maxine was kind and understanding and had such wonderful suggestions to help make Mums passing a beautiful event. I cannot recommend the service and most especially Maxine enough
Anonymous, on Feefo 9 Feb 2026
Very professional and empathic. Communication excellent.
Anonymous, on Feefo 5 Feb 2026
Excellent service throughout. Distinct Kept me informed of the proceedings and very, Very, supportive through the whole process. I would highly recommend Distinct Cremations. Maxine is a treasure to Distinct and helped and supported Me through everything. Gary A.
Hazel Anita Jordan, on Feefo 4 Feb 2026
Planning my funeral had been on my mind for a while but I'd just felt so sad about it and scared of how I would feel actually planning it. I had a wonderful kind and caring member of your staff. Sarah Jordan has been so wonderfully sensitive and really helped with how I felt. She is warm caring and her communication skills are brilliant. She turned what i was expecting to be a quite sombre call into a really nice relaxed conversation and amazing help with respect and understanding. I think you are lucky having such lovely staff. I will be recommending your company to everyone I talk to. It's simple, no jargon. Good advice and Sarah made me feel more comfortable and she put my mind at ease. I'm just happy she is my communication through this. I can't praise her enough but planning this has been so much easier.
Anonymous, on Feefo 31 Jan 2026
A simple and relatively inexpensive option that gave us what we needed along with the option of more additions should we change our minds.
Kim Carter, on Feefo 28 Jan 2026
Totally lovely and personal service right from start to finish A special mention of Sarah who really puts you at ease and explains the whole process . Highly recommend .
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews