Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.
Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.
If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.
Our Unattended Direct Cremation Plan has received the top rating of 5 stars by the experts at Fairer Finance, a leading independent reviewer of consumer finance.
The FSCS is an independent service set up by the UK government to protect consumers when a financial firm fails. For example, if Distinct Cremations were to go out of business, the FSCS will protect every person who has taken out a plan with Distinct Cremations and provide them with a choice of a replacement funeral plan from a regulated provider or cash compensation.
Different people can register a death including a relative, a friend, an official from the hospital where the death occurred, the owner or staff in a care home or someone who was present at the death.
At Distinct Cremations we offer an alternative to a traditional funeral director. Our [location] direct cremation services can be arranged entirely from the comfort of your own home. Our empathetic and respectful team can support you in arranging a direct cremation over the phone and help you fill out all necessary paperwork.
Unlike a traditional funeral, a direct cremation is simple, fuss free and low cost. As a direct cremation is an unattended funeral service your family and friends can come together at a different time in a more personal and meaningful place to share memories of your loved one and pay their respects.
A wake is a social gathering that takes place either before or after a funeral.
At Distinct Cremations, we offer cost-effective direct and funeral services, without cutting any corners. Respectful care for your loved one is prioritised throughout.
We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the scattering or return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.
As part of the Westerleigh Group, we are one of the UK’s largest cremation service providers. We have 42 crematoriums nationwide and facilitate over 76,000 each year.
You have a choice. You can either have the ashes personally hand delivered within 14 days or scattered in the garden of rememberance at the crematorium.
We have 42 crematoria spread across England, Scotland and Wales. You can see our full list of crematoria to find your nearest one.
We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.
Part of
Over 76,000 cremations a year
Westerleigh Group including Distinct Cremations carried out over 76,000 cremations in 2025.
