Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 13

At Distinct Cremations, we offer cost-effective direct and funeral services, without cutting any corners. Respectful care for your loved one is prioritised throughout.

We deliver all of the services ourselves including transport, care at our mortuary, cremation at one of our crematoriums and the scattering or return of the ashes. Our caring team is there to offer support throughout with both paperwork and making the arrangements.

As part of the Westerleigh Group, we are one of the UK’s largest cremation service providers. We have 41 crematoriums nationwide and facilitate over 70,000 each year.

You have a choice. You can either have the ashes personally hand delivered within 14 days or scattered in the garden of rememberance at the crematorium.

We have 41 crematoria spread across England, Scotland and Wales. You can see our full list of crematoria to find your nearest one.

If you’re on certain benefits, you may be eligible to receive help from the government towards funeral costs.

At Distinct Cremations, there is no restriction on attendees for our attended funeral service. Our Customer Service Specialists can give you full information about the seating capacity at your chosen crematorium and the service lengths available. Give us a call on 01543 211997.

Many of our crematoria allow the attendance of pets by prior arrangement. Let your Customer Service Specialists know about your plans and they can make all of the arrangements for you.

The first modern cremation in the UK occurred in 1885, kickstarting the adoption of cremations by the British public. Learn more about the history of cremations in the UK.

Direct cremations are a dignified and simple way to say farewell without the pressures and costs of a traditional funeral. They involve cremating the body without a ceremony or mourners present and provide you and your family with the flexibility to commemorate your loved one's life in your own time and manner.

This allows for a personal and meaningful celebration or wake at a place and time of your choosing. Cost-effective and straightforward, direct cremations offer a less stressful alternative, enabling you to honour the deceased in a way that feels right for you, surrounded by comfort and support.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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Anonymous, on Feefo 25 Apr 2025
Very easy to set up a funeral plan on line. All the information was very easy to understand and prices very reasonable, so pleased with everything my husband decided to purchase a plan as well
Kevin Athony French, on Feefo 23 Apr 2025
Straight forward.
Emma Susan Beach, on Feefo 23 Apr 2025
We received incredibly helpful support from Tracey when we did our Cremation plans. Tracey guided us through the whole process, and made it a positive customer experience. Thinking ahead about future plans isn't always easy, but we were put at ease by the friendly and helpful service we received. A relief to get our plans arranged. Would absolutely recommend Direct Cremation. A big "Thank You" to Tracey for the excellent customer care she gave us.
Stephen Duncan, on Feefo 21 Apr 2025
I would like to take this opportunity to thank everyone at distinct cremations for a very professional and well organised experience through a very difficult time I would also like to thank grace on customer service who was excellent and help me organise from start and up to the funeral
Anonymous, on Feefo 18 Apr 2025
Really lovely helpful lady called Sarah
Catherine Diane Lees, on Feefo 17 Apr 2025
My Mam had purchased an unattended cremation plan and I had to deal with Distinct Cremations as her daughter and next of kin. They provided an excellent service, kept me informed at every stage. They were very compassionate and understanding at this challenging time and always offered any support I may have needed. The people I had contact with over the phone and the people who delivered Mams ashes back to me were very professional.
Anonymous, on Feefo 16 Apr 2025
Distinct Cremation provided a flawless service for my late mother’s cremation, handled with kindness and sensitivity. They made the whole process so easy at what was a difficult and sad time for the family. My mother would have been so pleased to know the decision she made to use Distinct Cremation was a very good one.
Brenda Joyce Parsons, on Feefo 16 Apr 2025
Excellent service from start to finish. Everyone I spoke to in person or on the telephone were so kind considerate and helpful. Highly recommended
4.9/5
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4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews