Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 15

A [location] direct cremation is an unattended cremation without a conventional funeral service. Choosing a direct cremation funeral gives you the freedom to hold a celebration of your loved one's life at a place which has personal significance and takes away the time pressure so you can plan a memorial in exactly the way you would like.

Some alternatives to a traditional funeral are taking a walk to scatter ashes, having a family meal, holding an event at home or at a local venue or something to reflect your loved one's unique hobbies and interests.

While we can’t arrange the celebration for you we can provide funeral guidance if needed.

Yes, you can arrange your own direct cremation funeral with a direct cremation funeral plan. Our Direct Cremation Plan includes everything needed for a respectful unattended cremation. The plan also includes the return of the ashes so that your family has the option to hold a memorial event separate to the cremation itself.

Unfortunately, we’re unable to offer viewings of the deceased before, or during, the cremation.

We provide a classic light oak style coffin.

If a larger coffin is required, we will provide this at no additional cost.

Yes, single payments and instalments up to 12 months are held in a secure Trust which is managed by independent trustees. For 5 & 10 year instalment plans we purchase a “whole of life” policy from Scottish Friendly - an authorised and regulated insurance provider. The proceeds of that policy will be used to pay for your chosen cremation at the time of need.

Yes, it is possible to plan your own funeral and doing so has a number of benefits. With our [location] funeral plans, you can pay for your funeral in advance to relieve your family of the financial burden when the time comes. Funeral planning ahead of time also gives you and your family peace of mind about what will happen and leaves no uncertainty about your wishes. Once your funeral plan in [location] is set up the price is set so you are protected from any future rises in funeral costs.

You’ll typically receive your documents within five working days of taking out the plan.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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Warwick Kevin Fisher, on Feefo 8 Jun 2025
Outstanding from start to finish..I would definitely recommend Distinct Cremations ...All communication was dealt with professionally and compassionately.
Anonymous, on Feefo 7 Jun 2025
Cannot fault the excellent service received, all the employees are lovely, professional while friendly and compassionate. Highly recommend them and especially our director Maxine for making such a sad, difficult time/task easier to deal with.
Anonymous, on Feefo 5 Jun 2025
Was a fantastic service and would definitely recommend to others. They keep you upto date with every process which was very much appreciated.
David Hunter, on Feefo 4 Jun 2025
Everyone i spoke to we're lovely and explained everything i needed to know simply. Well pleased with the service i've recieved.
Stephen Lowry, on Feefo 31 May 2025
From the start of the process to the end I was kept informed and was updated regularly upto and as the cremation took place. I would like to thank the staff (Maxine in particular) for their help and support during this difficult time
Anonymous, on Feefo 28 May 2025
I would have given 6* if I could. Sarah Miller dealt with my Mothers funeral arrangements, she exceeded my expectations with her kindness. The whole process was carried out offering my Mother the grace and dignity she deserved. Well done.
Anonymous, on Feefo 20 May 2025
The service provided for my Dad’s unattended cremation was second to none. From informing them of his death to delivery of his ashes everything was seamless and faultless. With special thanks to Maxine for her compassion and understanding.
Iain Wooldridge, on Feefo 19 May 2025
The purchase was my brother's choice. He was determined to ensure that his passing and disposal of his remains should not be a burden on his family or friends. From my experiences, he made an excellent choice. From what I gleaned from him, the purchase was straightforward and good economics
4.9/5
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4.9/5
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4.8/5
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Read all our reviews