Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 16

Yes, it is possible to plan your own funeral and doing so has a number of benefits. With our [location] funeral plans, you can pay for your funeral in advance to relieve your family of the financial burden when the time comes. Funeral planning ahead of time also gives you and your family peace of mind about what will happen and leaves no uncertainty about your wishes. Once your funeral plan in [location] is set up the price is set so you are protected from any future rises in funeral costs.

You’ll typically receive your documents within five working days of taking out the plan.

The simplest type of funeral is an unattended direct cremation. However, there are attended funeral options.

An attended funeral lets family and friends say their final goodbyes in person as part of the grieving process but keeps arrangements affordable.

Unnecessary extras like hearses, limousines, embalming and viewing of the deceased are not included to keep costs low and funeral arrangements straightforward.

Though a direct cremation with Distinct Cremations takes place without a service or mourners, the coffin is still respectfully taken through the front door of the crematorium chapel. The coffin is then set down in the crematorium whilst a piece of music chosen by the family is played. After this, the cremation takes place.

Following the cremation, we can scatter the ashes in our garden of remembrance or personally return them to the family within 14 days if preferred. Visit our how it works page for more details about our direct cremation services.

A doctor's fee of £82 used to be charged by the doctor who verified a death. This fee was for the preparation of the legal cremation paperwork. However, as of 9th September 2024, the Government has changed the way deaths are verified. As a result, families no longer have to pay any doctor's fees when arranging a cremation for their loved one.

There is a legal requirement to independently measure emissions emitted by a crematorium annually. These must be submitted to the local authority as evidence of permit compliance. Data from the Westerleigh Group demonstrates their crematoria are operating well below the set legal limits for emissions to air.

Westerleigh Group is committed to being net zero by 2032 and this is being achieved by operating modern abated cremation equipment in addition to a programme of retrofitting older equipment. In 2024, Westerleigh Group was abating 83% of all cremations* carried out across 41 operational sites which is an improvement from the 70% recorded in 2022 and far exceeds the government targets of 50%.

*Figures submitted to Crematoria Abatement of Mercury Emissions Organisation (CAMEO)

A direct cremation is the most straightforward and simple way to say goodbye. If you're looking for a fuss, worry and tradition-free funeral, with little stress and low expense, then a direct cremation may be the perfect solution for you.

Get in touch with us for personalised guidance on how a direct cremation could be the right choice for your needs. Call us on 01543 211997 today.

In terms of the financial cost, a direct cremation is the cheapest funeral option available. The average cost of a direct cremation in the UK is £1,597. This is on average £2,688 cheaper* than a traditional funeral with a service.

However, the low price point doesn't mean that a direct cremation is lacking in compassionate support and respectful care throughout the process.

*Based on the cost of a traditional funeral at £4,285 vs a direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs)

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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Anonymous, on Feefo 25 Apr 2025
Very easy to set up a funeral plan on line. All the information was very easy to understand and prices very reasonable, so pleased with everything my husband decided to purchase a plan as well
Kevin Athony French, on Feefo 23 Apr 2025
Straight forward.
Emma Susan Beach, on Feefo 23 Apr 2025
We received incredibly helpful support from Tracey when we did our Cremation plans. Tracey guided us through the whole process, and made it a positive customer experience. Thinking ahead about future plans isn't always easy, but we were put at ease by the friendly and helpful service we received. A relief to get our plans arranged. Would absolutely recommend Direct Cremation. A big "Thank You" to Tracey for the excellent customer care she gave us.
Stephen Duncan, on Feefo 21 Apr 2025
I would like to take this opportunity to thank everyone at distinct cremations for a very professional and well organised experience through a very difficult time I would also like to thank grace on customer service who was excellent and help me organise from start and up to the funeral
Anonymous, on Feefo 18 Apr 2025
Really lovely helpful lady called Sarah
Catherine Diane Lees, on Feefo 17 Apr 2025
My Mam had purchased an unattended cremation plan and I had to deal with Distinct Cremations as her daughter and next of kin. They provided an excellent service, kept me informed at every stage. They were very compassionate and understanding at this challenging time and always offered any support I may have needed. The people I had contact with over the phone and the people who delivered Mams ashes back to me were very professional.
Anonymous, on Feefo 16 Apr 2025
Distinct Cremation provided a flawless service for my late mother’s cremation, handled with kindness and sensitivity. They made the whole process so easy at what was a difficult and sad time for the family. My mother would have been so pleased to know the decision she made to use Distinct Cremation was a very good one.
Brenda Joyce Parsons, on Feefo 16 Apr 2025
Excellent service from start to finish. Everyone I spoke to in person or on the telephone were so kind considerate and helpful. Highly recommended
4.9/5
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4.9/5
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4.8/5
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