Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 16

The simplest type of funeral is an unattended direct cremation. However, there are attended funeral options.

An attended funeral lets family and friends say their final goodbyes in person as part of the grieving process but keeps arrangements affordable.

Unnecessary extras like hearses, limousines, embalming and viewing of the deceased are not included to keep costs low and funeral arrangements straightforward.

Though a direct cremation with Distinct Cremations takes place without a service or mourners, the coffin is still respectfully taken through the front door of the crematorium chapel. The coffin is then set down in the crematorium whilst a piece of music chosen by the family is played. After this, the cremation takes place.

Following the cremation, we can scatter the ashes in our garden of remembrance or personally return them to the family within 14 days if preferred. Visit our how it works page for more details about our direct cremation services.

A doctor's fee of £82 used to be charged by the doctor who verified a death. This fee was for the preparation of the legal cremation paperwork. However, as of 9th September 2024, the Government has changed the way deaths are verified. As a result, families no longer have to pay any doctor's fees when arranging a cremation for their loved one.

There is a legal requirement to independently measure emissions emitted by a crematorium annually. These must be submitted to the local authority as evidence of permit compliance. Data from the Westerleigh Group demonstrates their crematoria are operating well below the set legal limits for emissions to air.

Westerleigh Group is committed to being net zero by 2032 and this is being achieved by operating modern abated cremation equipment in addition to a programme of retrofitting older equipment. In 2024, Westerleigh Group was abating 83% of all cremations* carried out across 41 operational sites which is an improvement from the 70% recorded in 2022 and far exceeds the government targets of 50%.

*Figures submitted to Crematoria Abatement of Mercury Emissions Organisation (CAMEO)

A direct cremation is the most straightforward and simple way to say goodbye. If you're looking for a fuss, worry and tradition-free funeral, with little stress and low expense, then a direct cremation may be the perfect solution for you.

Get in touch with us for personalised guidance on how a direct cremation could be the right choice for your needs. Call us on 01543 211997 today.

In terms of the financial cost, a direct cremation is the cheapest funeral option available. The average cost of a direct cremation in the UK is £1,597. This is on average £2,688 cheaper* than a traditional funeral with a service.

However, the low price point doesn't mean that a direct cremation is lacking in compassionate support and respectful care throughout the process.

*Based on the cost of a traditional funeral at £4,285 vs a direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs)

We take pride in offering the deceased a dignified send-off. While in our care we wash their body, wash and comb their hair and dress them before the cremation.

We’ll keep the deceased dressed in the same clothes they were wearing when they entered our care unless otherwise requested. If you’ve got a specific outfit you’d like them to wear, just let us know and provide it prior to the cremation.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 14 Oct 2025
Excellent service throughout.
Beverley Millington, on Google 3 Oct 2025
I have recently bought Cremation Plans from Distinct and can thoroughly and completely recommend the company to anyone considering purchasing a plan. From receiving my information pack to receiving my plan certificates I was given all the information I needed by fully knowledgeable & friendly staff. Nothing was too much trouble and all my questions were answered. With our plans now in place, we can forget about that which will inevitably happen at some point in the future & just get on with the joy of living. Thank you so much Distinct.
Anonymous, on Trustpilot 24 Sep 2025
Very easy and reassuring process. The staff were very helpful and answered all my questions immediately. All the documents arrived by email and are all self explanatory. Took the discounted 12 month pay off plan. Arranging a cremation plan for the future and for the peace of mind for my wife and I. I feel we are in very professional hands
Linda Arthur, on Google 24 Sep 2025
My partner Andy had paid for a unattended funeral plan. When Andy passed I contacted the company to start the proceedings. The service was absolutely amazing and I couldn't fault it. Maxine phoned me and made everything easy at a difficult time. I would highly recommend booking with Distinct Cremations. I am now considering booking mine.
Anonymous, on Trustpilot 18 Sep 2025
Maxine was kind and empathetic as well as knowledgeable. She made the whole process easy and calm.
Tracy Jordan, on Google 18 Sep 2025
Explains well and was given a full knowledge of how it works
Anonymous, on Feefo 16 Sep 2025
We were treated with respect and consideration though the darkest of times. I honestly could not recommend Distinct Cremations any more highly. A truly respectful and dedicated team.
Anonymous, on Feefo 15 Sep 2025
The service was very personal and thoughtful and the telephone conversations are on a first name basis if this is what you prefer.
4.9/5
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4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews