Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 16

The simplest type of funeral is an unattended direct cremation. However, there are attended funeral options.

An attended funeral lets family and friends say their final goodbyes in person as part of the grieving process but keeps arrangements affordable.

Unnecessary extras like hearses, limousines, embalming and viewing of the deceased are not included to keep costs low and funeral arrangements straightforward.

Though a direct cremation with Distinct Cremations takes place without a service or mourners, the coffin is still respectfully taken through the front door of the crematorium chapel. The coffin is then set down in the crematorium whilst a piece of music chosen by the family is played. After this, the cremation takes place.

Following the cremation, we can scatter the ashes in our garden of remembrance or personally return them to the family within 14 days if preferred. Visit our how it works page for more details about our direct cremation services.

A doctor's fee of £82 used to be charged by the doctor who verified a death. This fee was for the preparation of the legal cremation paperwork. However, as of 9th September 2024, the Government has changed the way deaths are verified. As a result, families no longer have to pay any doctor's fees when arranging a cremation for their loved one.

There is a legal requirement to independently measure emissions emitted by a crematorium annually. These must be submitted to the local authority as evidence of permit compliance. Data from the Westerleigh Group demonstrates their crematoria are operating well below the set legal limits for emissions to air.

Westerleigh Group is committed to being net zero by 2032 and this is being achieved by operating modern abated cremation equipment in addition to a programme of retrofitting older equipment. In 2024, Westerleigh Group was abating 83% of all cremations* carried out across 41 operational sites which is an improvement from the 70% recorded in 2022 and far exceeds the government targets of 50%.

*Figures submitted to Crematoria Abatement of Mercury Emissions Organisation (CAMEO)

A direct cremation is the most straightforward and simple way to say goodbye. If you're looking for a fuss, worry and tradition-free funeral, with little stress and low expense, then a direct cremation may be the perfect solution for you.

Get in touch with us for personalised guidance on how a direct cremation could be the right choice for your needs. Call us on 01543 211997 today.

In terms of the financial cost, a direct cremation is the cheapest funeral option available. The average cost of a direct cremation in the UK is £1,597. This is on average £2,688 cheaper* than a traditional funeral with a service.

However, the low price point doesn't mean that a direct cremation is lacking in compassionate support and respectful care throughout the process.

*Based on the cost of a traditional funeral at £4,285 vs a direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs)

We take pride in offering the deceased a dignified send-off. While in our care we wash their body, wash and comb their hair and dress them before the cremation.

We’ll keep the deceased dressed in the same clothes they were wearing when they entered our care unless otherwise requested. If you’ve got a specific outfit you’d like them to wear, just let us know and provide it prior to the cremation.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.8/5
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Tracy MacDonald, on Feefo 1 Sep 2025
The service we received from the beginning of this journey for our family, to receiving our dad's ashes was nothing but exemplary. Dad wanted a direct cremation with no fuss, just a celebration of life with his fanily. I couldn't recommend them enough.
Christopher John Gardner, on Feefo 26 Aug 2025
From the day that Dad passed away and we contacted Distinct Cremations I cannot fault their service at a very difficult time. From the first phone call everything has been so professional and sensitively dealt with thanks to the wonderful Kerry Ludlow who has guided us through every step of the way right up to a beautiful send off at the crematorium on Friday. I cannot praise them enough, thank you so much Distinct Cremations, and for a no frills, affordable funeral you are simply the best.
David John Smith, on Feefo 23 Aug 2025
Throughout the difficult process of coming to terms with the passing of my Mum, Distinct has been there for me from the beginning to the end of the process showing compassion and empathy. I cannot fault the level of care and assistance that they provided at all times and kept in contact regularly always with a kind word. I would highly recommend Distinct to anyone.
Anonymous, on Feefo 19 Aug 2025
very helpful polite and explained everything well.
Stephen Barber, on Trustpilot 16 Aug 2025
An affordable, no-nonsense funeral plan.
Anonymous, on Feefo 16 Aug 2025
Distinct Cremations were absolutely wonderful, when my loved one passed. My loved one was treated with the utmost dignity and respect. From start to finish they communicated with me on the whole process, whilst also checking the family were OK. Sarah Miller and the rest of the team were so kind right to the end, and after my loved ones ashes were returned to us by Sophie, who showed us so much kindness, at a very sad time. Thank you all for everything you helped me and my family with.
Stephen, on Trustpilot 11 Aug 2025
After researching various companies I recently decided to sign up with Distinct Cremations for a payment plan for myself and am very satisfied with my choice. Communication and information was excellent and the staff I spoke with on more than one occasion were very polite, courteous and professional, answering all my questions. (P.S. Not to be confused with another company of a similar sounding name!)
4.9/5
Feefo logo
4.9/5
Google g icon
4.8/5
Trustpilot logo
Read all our reviews