Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 16

The simplest type of funeral is an unattended direct cremation. However, there are attended funeral options.

An attended funeral lets family and friends say their final goodbyes in person as part of the grieving process but keeps arrangements affordable.

Unnecessary extras like hearses, limousines, embalming and viewing of the deceased are not included to keep costs low and funeral arrangements straightforward.

Though a direct cremation with Distinct Cremations takes place without a service or mourners, the coffin is still respectfully taken through the front door of the crematorium chapel. The coffin is then set down in the crematorium whilst a piece of music chosen by the family is played. After this, the cremation takes place.

Following the cremation, we can scatter the ashes in our garden of remembrance or personally return them to the family within 14 days if preferred. Visit our how it works page for more details about our direct cremation services.

A doctor's fee of £82 used to be charged by the doctor who verified a death. This fee was for the preparation of the legal cremation paperwork. However, as of 9th September 2024, the Government has changed the way deaths are verified. As a result, families no longer have to pay any doctor's fees when arranging a cremation for their loved one.

There is a legal requirement to independently measure emissions emitted by a crematorium annually. These must be submitted to the local authority as evidence of permit compliance. Data from the Westerleigh Group demonstrates their crematoria are operating well below the set legal limits for emissions to air.

Westerleigh Group is committed to being net zero by 2032 and this is being achieved by operating modern abated cremation equipment in addition to a programme of retrofitting older equipment. In 2024, Westerleigh Group was abating 83% of all cremations* carried out across 41 operational sites which is an improvement from the 70% recorded in 2022 and far exceeds the government targets of 50%.

*Figures submitted to Crematoria Abatement of Mercury Emissions Organisation (CAMEO)

A direct cremation is the most straightforward and simple way to say goodbye. If you're looking for a fuss, worry and tradition-free funeral, with little stress and low expense, then a direct cremation may be the perfect solution for you.

Get in touch with us for personalised guidance on how a direct cremation could be the right choice for your needs. Call us on 01543 211997 today.

In terms of the financial cost, a direct cremation is the cheapest funeral option available. The average cost of a direct cremation in the UK is £1,597. This is on average £2,688 cheaper* than a traditional funeral with a service.

However, the low price point doesn't mean that a direct cremation is lacking in compassionate support and respectful care throughout the process.

*Based on the cost of a traditional funeral at £4,285 vs a direct cremation funeral at £1,597 (SunLife Cost of Dying Report 2025, sunlife.co.uk/funeral-costs)

We take pride in offering the deceased a dignified send-off. While in our care we wash their body, wash and comb their hair and dress them before the cremation.

We’ll keep the deceased dressed in the same clothes they were wearing when they entered our care unless otherwise requested. If you’ve got a specific outfit you’d like them to wear, just let us know and provide it prior to the cremation.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews
Jill H, on Feefo 22 Jan 2026
I was nervous about an unattanded cremation but there was no need. From the time my husband passed away to after the delivery of his ashes to me in time for Christmas everything was handled with so much kindness and compassion and quiet efficiency. I was reticent about not seeing him laid out but I had valuable and more meaningful time with him at home before he was collected. The Funeral Directors who collected him were amazing, affording my husband the care and dignity he deserved, and making sure they knew what I wanted for him. They even asked if I would like to walk in front of the vehicle with one of them which was a lovely touch. I have my own unattended cemation plan and now I have experienced this I feel reassured that when the time comes my family will be looked after. Thank you Distinct Cremations.
Tracy Linda May Bance, on Feefo 19 Jan 2026
They’re absolutely amazing so helpful and supportive all the way along, I recently lost my dad and he chose this sort of cremation. Nothing is too much trouble for them. My dad was cremated in Essex and they brought his ashes all the way to Wales. Maxine, the lady who was supporting me was just one in 1 million always there to listen always there to help. A big thank you to all of you, Tracy.**
Deborah Jayne Chase, on Feefo 11 Dec 2025
From the time my partner passed away till after the cremation I was kept up to date with everything that was going on. Everyone was very helpful and thanks once again.
Lisa Milne Henderson, on Feefo 7 Dec 2025
Both my parents died within the last 2 years, and I used Direct Cremations' services for each, helped with utmost kindness by Maxine. Communication throughout was excellent and sensitive, I thought price was reasonable, and the delivery of the ashes was carried out with dignity. I found the virtual memorial service we were able to take up for my mother extremely moving, and only wish it had been able to be offered when my father passed, but it is a lovely addition to the range of services offered. I'm very glad I happened upon Distinct Cremations.
Craig Walker, on Feefo 5 Dec 2025
My mother decided she wanted a simple cremation after her death to lesson the burden placed upon me, as my brother and father had already passed away. She chose Distinct Cremations & paid for her funeral when she was alive and well. My mum sadly passed away recently & I was left to deal with all the associated responsibilities which understandably proved upsetting & emotionally stressful. The only thing that provided some comfort was the professional & sympathetic way that Distinct Cremations handled my mother’s funeral. A lovely lady by the name of Sarah Miller personally oversaw every detail needed for my mum’s final wishes & it was a pleasure speaking with Sarah at a time of great sadness. I can’t recommend any higher than that of District Cremations, with the dignity & understanding provided by them at a time when it is truly needed. RIP mum x
Anonymous, on Feefo 5 Dec 2025
Was very supportive through out everything and if i need the suppirt its great to hear that even after the cremation of my loved one is that i am still able to contact them afterwards and they did a great service and looked after my loved one through out every step so thankyou very much
Anonymous, on Feefo 1 Dec 2025
Absolutely amazing from start to finish at the most difficult time for our family. Maxine is an absolute credit to the company and nothing was too much trouble.
Cherrill Ellis, on Google 26 Nov 2025
The person I spoke to was kind and considerate, she answered my questions clearly and appropriately, the follow-up phone calls were also conducted with care, friendliness and understanding, I am so pleased I chose this service.
4.9/5
Feefo logo
4.9/5
Google g icon
4.9/5
Trustpilot logo
Read all our reviews