Arrange a cremation today_ Distinct Cremations

Whether you're looking for answers on arranging a funeral, our funeral plans, or you want to know more about us as a business, you'll find it here in our FAQ section. Or you can always contact us with any question you have and we'll get back to you as soon as we can.

Our Frequently Asked Questions

Our FAQ section is based on questions we're often asked by our customers. If you're looking for questions related to a specific topic, you can use the buttons below 'Browse guidance by topic' then click Submit and you'll only be shown the FAQs from this section.

If there's something you can't find immediately, you can always contact us with your question and we'll get back to you as soon as we can.

Frequently asked questions - page 16

The simplest type of funeral is an unattended direct cremation. However, there are attended funeral options.

An attended funeral lets family and friends say their final goodbyes in person as part of the grieving process but keeps arrangements affordable.

Unnecessary extras like hearses, limousines, embalming and viewing of the deceased are not included to keep costs low and funeral arrangements straightforward.

Though a direct cremation with Distinct Cremations takes place without a service or mourners, the coffin is still respectfully taken through the front door of the crematorium chapel. The coffin is then set down in the crematorium whilst a piece of music chosen by the family is played. After this, the cremation takes place.

Following the cremation, we can scatter the ashes in our garden of remembrance or personally return them to the family within 14 days if preferred. Visit our how it works page for more details about our direct cremation services.

A doctor's fee of £82 used to be charged by the doctor who verified a death. This fee was for the preparation of the legal cremation paperwork. However, as of 9th September 2024, the Government has changed the way deaths are verified. As a result, families no longer have to pay any doctor's fees when arranging a cremation for their loved one.

There is a legal requirement to independently measure emissions emitted by a crematorium annually. These must be submitted to the local authority as evidence of permit compliance. Data from the Westerleigh Group demonstrates their crematoria are operating well below the set legal limits for emissions to air.

Westerleigh Group is committed to being net zero by 2032 and this is being achieved by operating modern abated cremation equipment in addition to a programme of retrofitting older equipment. In 2024, Westerleigh Group was abating 83% of all cremations* carried out across 41 operational sites which is an improvement from the 70% recorded in 2022 and far exceeds the government targets of 50%.

*Figures submitted to Crematoria Abatement of Mercury Emissions Organisation (CAMEO)

A direct cremation is the most straightforward and simple way to say goodbye. If you're looking for a fuss, worry and tradition-free funeral, with little stress and low expense, then a direct cremation may be the perfect solution for you.

Get in touch with us for personalised guidance on how a direct cremation could be the right choice for your needs. Call us on 01543 211997 today.

In terms of the financial cost, a direct cremation is the cheapest funeral option available. The average cost of a direct cremation in the UK is £1,628. This is on average £2,882 cheaper* than a traditional funeral with a service.

However, the low price point doesn't mean that a direct cremation is lacking in compassionate support and respectful care throughout the process.

*Based on the cost of a traditional funeral at £4,510 vs a direct cremation funeral at £1,628 (SunLife Cost of Dying Report 2026, sunlife.co.uk/funeral-costs)

We take pride in offering the deceased a dignified send-off. While in our care we wash their body, wash and comb their hair and dress them before the cremation.

We’ll keep the deceased dressed in the same clothes they were wearing when they entered our care unless otherwise requested. If you’ve got a specific outfit you’d like them to wear, just let us know and provide it prior to the cremation.

What our customers say about us

We offer the highest level of support, but don't just take our word for it. Below are recent reviews from customers who bought a funeral with us.

4.9/5
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4.9/5
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4.9/5
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Anonymous, on Feefo 4 Mar 2026
Distinct Cremations were fantastic from start to finish. Kerry guided me through the process and was always available for any questions I had. She is a credit to the company. The service itself was perfect. Exactly as I planned and what my dad wanted. Distinct Cremations made a stressful and emotional time , a smooth and easy process. A great send off for my Dad at half the price of a traditional funeral.
Dan Palmer, on Feefo 25 Feb 2026
I chose the funeral plan that included all our needs while having the option to include the music and live streaming if we wanted. Sarah was able to de-stress the whole process as much as she could.She came to my rescue when i needed it most.Nothing was too much trouble and she looked after us when we were at our lowest ebb.
Anonymous, on Feefo 23 Feb 2026
The personal service I received from the outset to the end was impeccable. Everyone I dealt with was kind, caring, sympathetic and empathetic. Above and beyond. The Celebrant(bearing in mind had never met my relative) made the service feel very personal. I have nothing but high praise in the manner in which I was treated. I was in the best hands, highly recommended.
Sarah Elizabeth Cowdell, on Feefo 14 Feb 2026
From the moment Maxine answered my call to say that Mum had passed away, I felt in the best hands. Maxine was kind and understanding and had such wonderful suggestions to help make Mums passing a beautiful event. I cannot recommend the service and most especially Maxine enough
Anonymous, on Feefo 9 Feb 2026
Very professional and empathic. Communication excellent.
Anonymous, on Feefo 5 Feb 2026
Excellent service throughout. Distinct Kept me informed of the proceedings and very, Very, supportive through the whole process. I would highly recommend Distinct Cremations. Maxine is a treasure to Distinct and helped and supported Me through everything. Gary A.
Hazel Anita Jordan, on Feefo 4 Feb 2026
Planning my funeral had been on my mind for a while but I'd just felt so sad about it and scared of how I would feel actually planning it. I had a wonderful kind and caring member of your staff. Sarah Jordan has been so wonderfully sensitive and really helped with how I felt. She is warm caring and her communication skills are brilliant. She turned what i was expecting to be a quite sombre call into a really nice relaxed conversation and amazing help with respect and understanding. I think you are lucky having such lovely staff. I will be recommending your company to everyone I talk to. It's simple, no jargon. Good advice and Sarah made me feel more comfortable and she put my mind at ease. I'm just happy she is my communication through this. I can't praise her enough but planning this has been so much easier.
Anonymous, on Feefo 31 Jan 2026
A simple and relatively inexpensive option that gave us what we needed along with the option of more additions should we change our minds.
4.9/5
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4.9/5
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4.9/5
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Read all our reviews